Terms of service

Who agrees to what

Inzyde is provided to organizations. The organization that signs up (“the customer”) agrees to these terms, together with any written agreement we make with it, such as an offer, an order or a data processing agreement. Where such an agreement says something different, it applies instead of these terms. People who use Inzyde as members of an organization use it on that organization's behalf.

The service

Inzyde keeps an organization's projects, time, meetings, clients, money and related data in one place, and lets people and the coding agents they use work with it through the web app, an API, an MCP server and an agent plugin. We may improve and change the service; if we remove something the customer relies on, we tell it in advance.

Accounts

• Keep your password and tokens secret. Tokens you create for agents act as you; revoke a token you no longer need.
• The customer's admins decide who belongs to the organization and with which role, and are responsible for removing people who should no longer have access.
• Tell us at support@inzyde.com if you think an account or token has been misused.

Your organization's data

• The customer owns the data it and its people put into Inzyde. We use it only to provide the service, and process personal data in it on the customer's behalf, as described in the privacy policy and any data processing agreement.
• The customer can export its data at any time and for 30 days after the end of the agreement. After that we delete it.
• The customer is responsible for having the right to put data into Inzyde and to connect the services it connects, such as its bank accounts.

Meeting recordings

When the customer sends the notetaker into a meeting, the customer is responsible for having a reason to record it and for telling the participants, as the law where they are requires. The notetaker announces itself in the meeting chat, and leaves when the host removes it.

Agents and AI

Agents you connect act on your behalf with your permissions; you are responsible for what you let them do. AI-made summaries, answers and suggestions can be wrong: check them before you rely on them.

Fair use

Don't use Inzyde to break the law or anyone's rights, to attack or overload the service or other customers, or to get at data you have no access to. We may suspend access that endangers the service or others, and we tell the customer why.

Fees

Fees are agreed with each customer in its offer or order. Unless agreed otherwise, they are invoiced monthly in advance and due within 14 days.

Availability and support

We run Inzyde with care and keep it available as much as we reasonably can, but we don't promise uninterrupted service unless we agree a service level in writing. Planned maintenance is done outside working hours where possible. Support is by e-mail at support@inzyde.com on Czech working days.

Liability

To the extent the law allows, our total liability under the agreement is limited to the fees the customer paid us in the 12 months before the event, and we are not liable for lost profits or indirect damage. This does not limit liability for damage caused intentionally or by gross negligence, or any liability the law does not let us limit.

Ending the agreement

Either side may end the agreement with one month's notice, unless agreed otherwise. Either side may end it at once if the other seriously breaches it and does not fix the breach within 14 days of being told.

Law and changes

These terms are governed by Czech law; disputes go to the courts of the Czech Republic competent for our registered office. When we change these terms, we tell customers by e-mail at least 30 days before the change takes effect; a customer that does not agree may end the agreement before then.